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Unusual Ping Problems


Caip

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think theres no help CAIP

 

I got the problem yesterday...my ping jumps like bugs bunny....

 

it starts at 18.00 and was over at 20.00...time the most europeans turned on their TV and leave the Internet

 

its definitiv a problem of heavy traffic over the ocean

 

Edited by {SFI}Natter
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Are you STILL having the same problem? Didn't get any better? Better write to your ISP's support then, think Major is right there. I'm still convinced that the NS server's problem is another one, but my ping on the SFI server is "better" now. Feels jumpy, but that's only a feelin'.

 

I just played on the mod test server Elite put up. My ping was around 180 from start, but every 2-3 minutes I had a bigtime lag, for about 10 secs or so. Perhaps your problems are different, Caip.

 

And post something about your connection, router or not, which DSL modem you're having etc...

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You could try the flush DNS then renew DNS commands in case that was an issue with your ISP. also the ipconfig /renew

 

But best recourse is to let your ISP know you are having issues.

 

 

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Routenverfolgung zu 64.34.47.10 über maximal 30 Abschnitte

 

1 2 ms 1 ms 1 ms p549EE5C9.dip.t-dialin.net [84.158.229.201]

2 112 ms 22 ms 20 ms 217.0.116.67

3 18 ms 18 ms 18 ms 217.0.68.198

4 209 ms 210 ms 208 ms nyc-e5.NYC.US.net.DTAG.DE [62.154.14.53]

5 207 ms 206 ms 205 ms 62.156.138.46

6 206 ms 206 ms 206 ms dcr3-so-1-1-0.NewYork.savvis.net [204.70.192.209

]

7 209 ms 208 ms 210 ms kar2-ae1.NewYork.savvis.net [208.174.228.18]

8 209 ms 253 ms 249 ms 204.70.150.254

9 228 ms 206 ms 338 ms 216.187.115.217

10 210 ms 209 ms 208 ms 216.187.115.158

11 * 212 ms 211 ms 216.187.115.162

12 207 ms 206 ms 209 ms 64.34.47.10

 

Ablaufverfolgung beendet.

 

 

Routenverfolgung zu Cisco1.VSK.GS-75 [64.37.104.75] über maximal 30 Abschnit

 

 

1 2 ms 1 ms 1 ms p549EE5C9.dip.t-dialin.net [84.158.229.201]

2 22 ms 32 ms 22 ms 217.0.116.67

3 18 ms 18 ms 18 ms 217.0.68.194

4 208 ms 208 ms 208 ms 62.156.131.150

5 204 ms 206 ms 206 ms dt-gw.n54ny.ip.att.net [192.205.32.57]

6 134 ms 134 ms 135 ms tbr2-p032301.n54ny.ip.att.net [12.123.3.110]

7 136 ms 136 ms 199 ms tbr2-cl15.wswdc.ip.att.net [12.122.10.54]

8 135 ms 169 ms 134 ms tbr1-cl27.wswdc.ip.att.net [12.122.9.149]

9 184 ms 137 ms 199 ms tbr1-cl4.sl9mo.ip.att.net [12.122.10.30]

10 136 ms 138 ms 135 ms gbr2-p10.sl9mo.ip.att.net [12.122.11.102]

11 135 ms 134 ms 136 ms gar1-p370.sl9mo.ip.att.net [12.123.24.213]

12 135 ms 137 ms 136 ms cybercon.com [12.118.144.70]

13 596 ms 239 ms 258 ms gig408.sw2.cybercon.com [216.15.195.53]

14 239 ms 238 ms 238 ms Cisco1.VSK.GS-75 [64.37.104.75]

 

Ablaufverfolgung beendet.

 

 

That's what I got...so...what does it mean? :P

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Traceroute shows us the route your packets are taking and the roundtrip time for each hop (=>from server to server). The time seems to be relatively high in Germany but that doesn't have to mean a thing. For statistical analysis of the ping (response time) the command "pathping" is used.

 

You could do one more thing: I see you're directly connected to a DSL modem. When you start up your PC, go quickly to the shell and type:

 

ping -n 20 64.34.47.10

 

Interesting would be if your ping stays constant or jumps and more importantly if you're experiencing packet losses. That would point to a problem of your ISDN connection. The fact that your ping gets better after a while points to the same. Repeat this after 10 minutes or so to see if the ping changed.

 

Here's what I got back with the command above:

 

E:\>ping -n 20 64.34.47.10

 

Ping wird ausgeführt für 64.34.47.10 mit 32 Bytes Daten:

 

Antwort von 64.34.47.10: Bytes=32 Zeit=144ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=140ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=139ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=142ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=141ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=139ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=140ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=140ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=142ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=141ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=141ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=139ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=141ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=144ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=139ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=137ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=143ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=141ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=139ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=139ms TTL=117

 

Ping-Statistik für 64.34.47.10:

Pakete: Gesendet = 20, Empfangen = 20, Verloren = 0 (0% Verlust),

Ca. Zeitangaben in Millisek.:

Minimum = 137ms, Maximum = 144ms, Mittelwert = 140ms

 

Finally, one more thing you could do:

 

Unless you have the old, big, white standard T-Com Siemens DSL-modem, which is DAMAGED when you pull the plug, try to pull the plug of your DSL-modem and reconnect it after 30 secs or so. That way the modem will take a new measurement of the DSL transmission channel. And some modems allow the reading out of channel information from their memory, though I don't know exactly how (since mine doesn't). Sometimes the manufacturer releases appropriate tools.

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I've found a German site with some manuals about reading out the channel data from DSL modems. Not too many modems described on the page, but perhaps you're lucky.

 

http://www.modemhilfe.de.vu/

 

Usually, when the Deutsche Telekom tech support is contacted, they can't find the fault. If you insist that it's there, they send over a technician to "reset the port" as they call it. If the problem persists and you're really really lucky, they change the port. And if that doesn't help, and if you're as lucky as I was a few weeks ago, they can connect you to a differen DSLAM. But that's rather unlikely.

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thanks a bunch folks,

 

Antwort von 64.34.47.10: Bytes=32 Zeit=207ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=209ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=203ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=204ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=208ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=202ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=206ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=204ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=205ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=207ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=203ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=204ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=206ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=206ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=206ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=208ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=207ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=205ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=208ms TTL=117

Antwort von 64.34.47.10: Bytes=32 Zeit=208ms TTL=117

 

Ping-Statistik für 64.34.47.10:

Pakete: Gesendet = 20, Empfangen = 20, Verloren = 0 (0% Verlust),

Ca. Zeitangaben in Millisek.:

Minimum = 202ms, Maximum = 209ms, Mittelwert = 205ms

 

so...what does this say? :P

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No packet losses, stable ping. That means you don't want to make it too easy for us, do you? :P

 

No idea besides contacting your ISP. If you can find the time check if there is software for reading out modem data available for your DSL modem type. Should be available from the manufacturers site. But prolly even these data won't give a hint.

 

I'm wondering why your ping was so low anyway. My best ping on the regular SFI DD server is 140. Yours always has been 113 you say. Another question: is it possible that you got switched over from fastpath to interleaving? Did you have fastpath? As a Telekom customer I'd have to pay extra for it.

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Maybe this will help, please don't tell me you opened it....

 

If you receive an email entitled "Bedtimes" delete it

IMMEDIATELY. Do not open it. Apparently this one is

pretty nasty. It will not only erase everything on

your hard drive, but it will also delete anything on

disks within 20 feet of your computer. It causes your ping to wildly fluctuate and it demagnetizes the strips on ALL of your credit cards. It reprograms your ATM access code, screws up the tracking on your VCR, and uses subspace field harmonics to scratch any CD's you attempt to play. It will program your phone auto dial to call only 0898 numbers. This virus will mix antifreeze into your fish tank. IT WILL CAUSE YOUR TOILET TO

FLUSH WHILE YOU ARE SHOWERING. It will drink ALL your beer.

 

FOR GOD'S SAKE, ARE YOU LISTENING?? It will leave dirty underwear on the coffee table when you

are expecting company. It will replace your shampoo

with Nair and your Nair with Rogaine. If the

"Bedtimes" message opens in a Windows 95/98

environment, it will leave the toilet seat up and

leave your hair dryer plugged in dangerously close to a full bathtub. It will not only remove the forbidden tags from your mattresses and pillows, it will also refill your skim milk with whole milk. WARN AS MANY PEOPLE AS YOU CAN. And if you don't send this to 5000 people in 20 seconds, you'll

fart so hard that your right leg will spasm and shoot

straight out in front of you, sending sparks that

will ignite the person nearest you. Send this warning

to everyone!!!

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Mah, I had the same problems again today (and yesterday) on the NS server. Ping of 270 ms. Today it dropped after a while to 180, which is quite "normal". Gonna shout at tech support too I think.

 

RXS, could you please verify that my firewall is set up correctly? The link below takes you to a picture of my firewall settings.

 

My firewall

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Sooo...I called my ISP today asking them wth is up. They checked my line and said that everything was running smoothly. Thus I doubt it's my line who messes it up.

 

The good news is that my ping on the DM servers is quite normal and my ping on sfi dd server is stable at 190 now I think (hope). E1, did you change something on the servers maybe? Like new server location or shix?

 

And if not...what shall I do? :S

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Well, I did several pathpings to the NS server (on which my ping is nearly double as high as a month ago). Down here is a summary of the results:

 

pathping 64.37.104.75

 

Routenverfolgung zu Cisco1.VSK.GS-75 [64.37.104.75]

über maximal 30 Abschnitte:

 

0 cola [192.168.1.34]

 

1 192.168.1.1:...........0ms

 

2 217.0.116.64

 

3 217.0.68.150...........53ms

 

4 62.156.131.150...........156ms

 

5 dt-gw.n54ny.ip.att.net [192.205.32.57]...........140ms

 

6 tbr1-p012201.n54ny.ip.att.net [12.123.3.106]

 

7 tbr1-cl14.cgcil.ip.att.net [12.122.10.2]

 

8 tbr2-cl22.cgcil.ip.att.net [12.122.9.134]

 

9 tbr2-cl7.sl9mo.ip.att.net [12.122.10.46]

 

10 gbr1-p40.sl9mo.ip.att.net [12.122.11.114]

 

11 gar1-p360.sl9mo.ip.att.net [12.123.24.209]

 

12 cybercon.com [12.118.144.70]...........276ms

 

13 gig408.sw2.cybercon.com [216.15.195.53]...........299ms

 

14 Cisco1.VSK.GS-75 [64.37.104.75]...........272ms

 

As you can see the ping at No. 4 is already relatively high. Great that No. 6 to 11 don't respond to pings. :angry: Apparently the trouble starts there somewhere I think. What makes me wonder is that Nat from Bavaria had a reasonable ping on the NS server while I had the usual 280...Perhaps another gateway? I think the Telekom changed the networks structure or such.

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