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Didn't receive my in-game goodies.

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Hey, I bought a pack and an Apex.
All I got from the pack were the credits and the patron.
I received 0 in-game items. Nothing from the pack and no apex.
Tickets are being ignored.
My characters are in the server "Tempest" on the website, while playing on Jakar.
That might be the problem, if so, the thing to fix.

Anyway, please help. It's ruining the fun of coming back to the game.


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