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(URGENT) Unable to make purchases!

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Once again my patron has ran out i have not been able to renew / buy credits or make any type of purchases thru the online website. it always tells me that i have to contact customer support for them to verify it is a real person trying to purchase credits, patron. Ive tried using multiple cards, payment options you guys have offer to make purchases.

For a few months my guild was able to keep me in apex, while i waited for a response back from the support team. I first created a ticket back in October and recently got a generic response back saying: It looks like the issue has been resolved then ticket was closed without any help.

Please help me resolve issue before i once again lose my housing / items due to not having enough storage in my bag, warehouse.

Ticket #: 1193175

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