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iArches: where the CS

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Originally Posted by iArches View Post
Depending on the nature of your issue your ticket may need more time. A ticket for a name change vs a ticket regarding a stuck transfer require different systems and levels of support. Your ticket may have been opened and forwarded to the proper department to handle your issue. As stated on the customer support website there is a delay in ticket responses. Please be patient while we answer questions. Depending on the nature of your ticket - it might need some more time!

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