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Need Help

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So during the big ol lag problems on thursday with the latency and what not

i had turned in a quest that happened to be important

The game lagged out
Accepted the quest was done.

But did not give me the reward.
The quest was the alchemy quest in the vocation line that gave the 5000 proficiency to do the next quest in the line.

Well now i cant do it cause of the lack of 5000 proficiency cause of lag.

I have submitted a ticket 4 days ago and still no response.
I would greatly appreciate this get fixed so i can carry on my vocation quest and get my farm in the end.

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